如果您發現聲稱來自建東銀行的可疑網站或電郵,請勿回應,立即將該等可疑電郵及網站轉寄至fraudalert@bankorient.com.
如果您懷疑詐騙活動涉及您的建東銀行帳戶,應立即致電1-800-881-2686聯絡我們的客戶服務中心。
為有效向您提供協助,請準備好您的帳戶資料,包括與您的帳戶相關的身份標識;並請提供關於可疑詐騙的具體細節。
如果您没有在建東銀行開立帳戶,但懷疑:
請致電1-800-881-2686聯絡我們的客戶服務中心,舉報上述任何一種情況。
立即盡快舉報詐騙活動,以限制未經授權的交易,並以最短時間解決您的信貸問題。您亦需要採取以下步驟:
M-F, 9:00am to 5:00pm (PST) (PST)報告卡遺失或被盜請致電 (800) 417-8715
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